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= C= hoosing a Tutorial Creation
Software Package
Christine Pellar-Kosbar
Gyricon, LLC
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Choosing a Tutorial Creation
Software Program
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●What's a “tutorial”?
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Why a tutorial?= 3;
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Searching for options
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Why create them in-house?
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Why not use Flash?=
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .75%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Searching for soft= ware program options
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Pros and cons of e= ach program
●What I've learned = about tutorial creation
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What do I mean by “Tutorial”
●An animated Flash = file showing users how to install, configure, or use our product. <= /span>
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Here's an example!=
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Why Create a Tutor= ial?
●Audience: Reseller= s, End Users, Help Desk
●Supplement and Remind
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>In-house Training = for Resellers and Help Desk
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Manual for Reselle= rs, End Users, and Help Desk
●Delivery: CD-ROM and Website
●Money more Important than Time (Start up)
`= 79;Hardware Installat= ion and
Software Installation, Configuration, and Use
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Searching for Opti= ons
●Outsource  (Storyboards Created In-House)= 3;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Screenshots
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Video or Pictures&= #13;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Voice over
●In-House?
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>STC Conference in Baltimore—Robodemo
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Why Create Tutoria= ls In-House?
●Money
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Outsourcing: $25 G= + labor for storyboards
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>In-House: $500 + l= abor for storyboards and creation
●Control
●Incremental Features
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Screenshots first&= #13;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Hardware second= 3;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Voice third=
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Why not use MacroM= edia = Flash?
`= 79;Flash is a general program for creating Web animation
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Time consuming = ;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Irritating
χ= 9;Like creating flow= charts in Word rather than Visio
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>You can do it, but= it takes a lot longer
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Searching for Soft= ware Options
●Camtasia
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>SnagIt &#= 61514;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>$300
`= 79;Robodemo
(now Captivate)
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>MacroMedia = &#= 13;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>$500=
`= 79;Qarbon
Viewlet Builder
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Qarbon &#= 13;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>$500
●Wink (new)
–<= span style=3D'mso-ascii-font-family:Arial'>“Freeware”=
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Pros and Cons of Camtasia
●Pros
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Automatically adds captions
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Can include lots of interactions (simulation mode)
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Timeline method gi= ve a lot of precise control
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Pretty =
●Cons
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Automatically adds captions (you have to fix them)
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Timeline method of timing is complicated, especially with audio
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>(Used to save only= to avi—not Flash.)
●Example: Assigning a Style in Word
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<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>What do Reviewers = Say about  <= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Camtasia?
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●Flash Magazine:= 3;
●“The quality of the captures has never been in = doubt. What really impresses with this release is the attention to workflow and the = huge improvements = to the interface of both products. (Snag it and Camtasia)”
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<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Pros and Cons of RoboDemo (Captivate)
●Pros
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Timeline method gi= ve a lot of precise control
●Cons
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Won't work with ol= der Windows
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Needs latest versi= on of 'Direct X'
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Timeline method of timing is complicated, especially with audio
●Example: Assigning a Style in Word
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<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>What do Reviewers = Say about  <= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>RoboDemo (Captivat= e)?
●Captivate too new
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Download.com <= /span>
●63% gave it thumbs= up, 37% thumbs down
●RoboDemo 5.0
●“RoboDemo 5.0 is very powerful= and does what it sets out to do with power and style. As with all video editors though it pays to have a chunky machine to run it on, especially during export, bandwidth analysis and preview.”
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Pros and Cons of Q= arbon
●Pros
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>No auto captioning (easier to control)
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>All screenshots, no stray mouse movements
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>No audio timeline = (audio easier to learn)
●Cons
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>No auto captioning= (make take more time)
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>No audio timeline<= span style=3D'mso-spacerun:yes'>  (less control) =
●Example: Assigning a Style in Word
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<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>What do Reviewers = Say about  <= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Qarbon?
<= span style=3D'mso-special-format:bullet;color:#0E594D;position:absolute;left:-3= .91%; top:1.12em;font-family:StarSymbol;font-size:45%'>●ZDNet <= /span>
●“. . .these tools have got to be the shortest path between some raw materials (the content) and a final result that would fool most experts into thinking you hired the pros to do the job.”
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Pros and Cons of W= ink
●Pros
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Free
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Simple to learn= 3;
●Cons
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Not as stylish = ;
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>Lacks audio
–<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>No undo!
●Example: Assigning a Style in Word
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<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial'>What do Reviewers = Say about