Letter from the President

Written by Jill Money

Jill Money, STC-SM Chapter President

This is an exciting year for our chapter! Several members are offering their time and expertise with the chapter and their efforts are already adding value and energy to the chapter.

Pat Martz, Webmaster: Pat has been busy redesigning the STC-SM chapter website. The redesign simplifies and streamlines the site, both improving the user experience and reducing the complexity of updating and maintaining information. This helps us get information out to our members faster. Pat is a principal in Inkberry Solutions, an Ann Arbor-based company that focuses on technical communication for small firms. She has a background in the sciences and completed an M.S. degree in Technical and Professional Communication at Lawrence Technological University. As STC-SM Webmaster, Pat was assisted in evaluating the website by Lawrence Technological University graduate student Pam Finger. We are very grateful for the work Pat and Pam have already done and look forward to continued improvements to the site.

Pam Finger is a candidate in the Master of Science in Technical and Professional Communication program at Lawrence Tech. Pam’s practicum includes gathering information from users for the redesign. Pam and Pat Martz held an interactive program event in September in which they solicited feedback from attendees on the usability, flow, look, feel and prioritization of content. Pam’s upbeat style and energy in addition to her openness to ideas and feedback are sure to make her practicum as well as the STC-SM website redesign end product a great success!

Jack DeLand, Professional Liaison: Jack is already busy finding synergies with other groups such as local area businesses and professional associations to cross-promote and support events and information to members across the field. Jack is a Certified Scrum Master and Agile practitioner with 30 years in the software and engineering documentation games. Jack has lectured on help systems at STC events and at the WritersUA conference, and is widely known for creating the interactive multimedia version of the Microsoft® Windows® Resource Kits documentation set. Jack’s degrees are in English and German, but he is most proud of his internship in Organizational Development with Dr. Larry Lippitt of the National Training Laboratories.

Susan Fisher, Secretary: In 1980, with a Master’s degree from the University of Michigan’s School of Art & Design behind her, Sue started a career as a technical communicator, writing user instructions for a computer company. Soon thereafter, she joined STC-SM and then moved into the company’s new training function. Thirty years later, she’s lead instructional designer and performance consultant at Innovative Learning Group (www.innovativeLG.com) in Royal Oak — but she’s still a tech writer at heart! Sue’s current big interest is mobile learning and performance support. In 2012, she presented sessions on designing learning solutions for mobile delivery at the mLearnCon Mobile Learning Conference & Expo in San Jose and the Chicago eLearning & Technology Showcase. She’s also slated to present at the American Society for Training & Development’s 2013 International Conference in Dallas.

Sharon McDonnell, Newsletter / Blog Manager: Sharon is a senior analyst in Blue Cross Blue Shield of Michigan’s Provider Relations department and has been an active volunteer with our chapter since 1998. Sharon began volunteering with us as assistant to the Webmaster, followed by program registration and assistance and then Treasurer. This year she is working closely with Pat and Pam on implementing a blog on the STC-SM website. Have something you’d like to add to our blog? Send to Sharon at newsletter@stc-sm.org.

Returning Volunteers / Council members are Maryann Bowen (Immediate Past President), Tom Glennan (Vice President and Educational Liaison), Barry Matthews (Treasurer), Deb Stacy (Job Board / Listserv), Mary Jo David (Membership Chairperson) and me as your 2013 President and Publicity Manager.

Thank you to all STC-SM members and chapter volunteers. We’re always looking for suggestions for blog articles and program event speakers from our members and volunteers. Feel free to send any ideas along to Sharon at newsletter@stc-sm.org or to me at president@stc-sm.org.