Event Recap: XML and CMS in a Health Insurance Environment

by Angel Belford

On Wednesday, May 20, 2015 about a dozen or so attended the final program of the STC-SM 2014/2015 year at Blue Cross Blue Shield in Southfield.

Sharon McDonnell provided an excellent overview of Extensible Markup Language (XML) within a Content Management System (CMS) and how it related to the documentation process at Blue Cross Blue Shield.

Highlights of the program included:

• Discussion on how over 9,000 linear feet of print documentation were converted into an electronic format!
• Demonstration of Arbortext in managing XML content.
• Benefits of single-sourcing documentation for managing content on multiple websites.

Check back soon to see our chapter’s fall events and in the meantime don’t forget to register for the 62nd annual STC Summit in Columbus, Ohio from June 21-24 at http://summit.stc.org/.